SAREpush
  • INTRODUCTION
  • Platform Support
  • JAVASCRIPT LIBRARY
    • Installing library on website
    • Installing library through GTM
    • Tagging a subscriber using library
    • Preview subscriber's tags in our platform.
    • Sending shopping cart events using library
  • REST API
    • Introduction
    • Retrieving a list of websites
    • Retrieving JS code for specific website
    • Creating campaign to all subscribers
    • Creating campaign to particular locations
    • Creating campaign to particular tags
    • Creating campaign to particular segments
    • Sending message to specific subscriber
    • Sending message to test subscribers
    • Retrieving a list of segments
    • Retrieving a list of locations
    • Retrieving a list of tags
    • Retrieving a list of subscribers
  • PLUGINS
    • Installing WordPress plugin
  • CAMPAIGNS
    • Delivery automation
      • Welcome notification
      • When leave website
      • When visit specific web page
      • When spend X time on specific web page
    • Delivery to audience
      • Send to all subscribers
      • Send to particular segments
      • Send to particular tags
      • Send to test segment
    • Delivery scheduling
      • Send at a particular time
      • Sent recurring
    • Message personalization
    • Message preview
    • Message time to live
    • Images and icons
  • User management
    • User Management
    • Permission table
  • Product feed
    • What is XML Product Feed?
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  1. CAMPAIGNS

Message time to live

In the following sections describe what is time to live (TTL)

PreviousMessage previewNextImages and icons

Last updated 5 years ago

This is the number of seconds a notification will be held by the Web Push providers (e.g. Google or Apple) before being delivered to your subscribers if their device is not online by the time of sending. If the user does not come online within the provided time, the notification will get removed and will not show to the subscriber.

In each type of campaign there is the option of time to life. For most notifications campaigns we recommend to use a time to life of 1 week, which is the default in our platform. The maximum TTL is 4 weeks (2419200 seconds).

For example, if you set TTL to 10 hours (36000 seconds) and my device is offline for 10 hours and 1 second or longer, I will not get the notification.

The time to life for scheduled notifications is counted from the moment in the when the campaign is sent, and not from the moment when the campaign is created.

Setting a time to life to a low value reduces the number of deliveries and clicks.